Palo Alto calls come from Downtown University Avenue, the Stanford area, Midtown, and College Terrace.
Access runs along US-101, El Camino Real, Page Mill Road, and Embarcadero Road. Timing is confirmed by phone rather than promised as a guarantee.
Have the exact address or parking area, vehicle year, make, model, key type if known, and proof of ownership ready. If access is restricted, mention it early.
Call for help: (408) 641-4455 — a straight answer and an honest estimate before any work begins.